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Customer service

Email: info@setlementtiasunnot.fi

Phone: 010 837 5300

If you have submitted a home application, everything is in order and no separate measures are needed. Your application will be processed with us, and then it is included in resident choices. We will contact you if we can offer you an apartment. If the apartment cannot be provided, the application expires after the deadline (4 months).

Open
Mon -Thu 9-12

Fri Closed

Call prices € 0.0835 / call + 0.1669 € / min.

Property maintenance

All houses

Make a maintenance announcement online.

Urgent bug notes

Urgent bug reports include door openings, water leaks and other serious faults. Always report urgent bug reports.

Espoo
Locations: Muuralanportti 3, Jousenpuistonkatu 9, Itäviitta 5-7

Tapiolan Lämpö Oy
kiinteistohuoltotahti.fi
Tel. 020 750 5300

South Helsinki
Destinations: Koirasaarentie 19, Länsisatamankatu 34, Capellan puistotie 7,
Arcturuksen katu 6, Sompasaarenlaituri 6, Länsisatamankatu 34

Tapiolan Lämpö Oy
kiinteistohuoltotahti.fi
Tel. 020 750 5300

Hermannin Rantatie 17
Property maintenance Jari Vilander Oy
tel. +358 400 406 402

North Helsinki
Locations: Hevosmiehenkatu 1, Alppikylä nkatu 22-24, Malmin Piilikuja 1-3, Apteekkarinkatu 10,
Eliel Saarisen tie 15, Postiljooninkatu 9 and Kustinpolku 8

Kotikatu Ltd
www.kotikatu.fi

Below are property-specific contact information for maintenance:

Kotikatu Ala-Malmi
Hevosmiehenkatu 1, Alppikylä nkatu 22-24
Customer service number weekdays 7-16 010 270 8022
Emergency number 010 270 8888
ala-malmi@kotikatu.fi

Kotikatu Ylä-Malmi
Malmin Piilikuja 1-3
Customer service number weekdays 7-16 010 270 8450
Emergency number 010 270 8888
yla-malmi@kotikatu.fi

Kotikatu Pukinmäki
Apteekkarinkatu 10
Customer service number weekdays 7-16 020 755 9150
Emergency number 010 270 8888
pukinmaki@kotikatu.fi

Kotikatu Haaga
Eliel Saarinen tie 15, Postiljooninkatu 9 and Kustinpolku 8
Customer service number weekdays 7-16 010 270 8300
Emergency number 010 270 8888
haaga@kotikatu.fi

Hyvinkää
Locations: Kuusikontie 4
P. Kiinteistöpalvelut Oy
www.pkpalvelut.fi
Emergency number 040 687 9800
Customer service number weekdays 8-16 040 687 9800
huolto@pkpalvelut.fi

Vantaa
Locations: Kytötie 18
Kiinteistöpalvelu Koivu Oy
www.kpkoivu.fi
Emergency number 09-838 460 / 0400 555 510
Customer service number weekdays 8.30-16 09-838 460
asiakaspalvelu@kpkoivu.fi

Tampere
Locations: Lindforsinkatu 9b-15, Niilo Härmälän katu 3, Afrikanpiha 3
Kotikatu Pirkanmaa
Emergency number 010 270 8888
Customer service number weekdays 7-16 010 270 8040
pirkantalohuolto@kotikatu.fi

Turku
Locations: Kupittaa nkatu 63
Real Estate Services Laine & Nummisto Oy
www.lainejanummisto.fi
Emergency number 0207 306 543
Customer service number weekdays 7-15 0207 306 543
tyonjohto@lainejanummisto.fi

Penttilänranta Setlementtiasunnot, Joensuu
Joensuu Region House Service
on weekdays 9 am - 3 pm tel. +358 40 514 9557
Other times tel. 0500 685 656

Water billing

Smartvatten directly about the billing of apartment-specific water meters

tel. 010 212 0890, Mon–Fri 9–15
kaskapalvelu@vesilasku.fi

Office

Sturenkatu 11
00510 Helsinki

Our office on Sturenkatu is only open to the necessary visits by agreement . You can inquire about our visit times from our customer service, tel.

Accessibility: We get to the wheelchair, the house has an elevator.

Personnel

Housing -related contacts only for customer service, tel. +358 10 837 5300, or residents .

Suvi Tuomala
CEO

Irma Rekola
CFO

Sami Ylenius
Property Manager

Katri Kaukinen
Customer Relations Director

Iida Oksanen
Resident Manager

Pirjo Peltosuo
Customer Service Advisor

Terhi Berg
Rental Supervisor

Mai Myllyneva
rental agent

Salla Sjöman
Rental Agent

Markku Merivirta
Housing Advisor

Anette Sal's
Customer Service Advisor, Customer Service Team Manager (with parental leave)

Billing information

We have moved to electronic billing and hope to receive invoices primarily in electronic form.

If your company does not have the opportunity to submit e -invoices or send invoices by email, you can send paper invoices to the scanning service address. We do not receive invoices to our visit address.

Setlementtiasunnot Oy, 1594764-3

1 e -invoices

E -invoice address: 003715947643
Operator: Maventa (003721291126)
Broker ID When sending a bank network: Dabafihh (use this broker ID If you cannot send invoices directly to the Maventa intermediate code).
Account Number: FI6650000120219869 Operator: OP (OKOYFIHH)

2 Invoice Reception by Email to Scanning Service

We hope that you only send invoices to this address. Invoices are sent to the service as PDF format attachments and the attachments of the invoice must be in the same file as the invoice itself.

Email invoice address: 15947643@scan.netvisor.fi

  • You can send multiple invoices in one email as long as each invoice is as a separate attachment. All files must have a different name.
  • The maximum size of one email is 5MB.
  • PDF files must be genuine PDF documents (PDF version 1.3 or later).
  • PDF files must not be locked or password protected.
  • The exterior of the document can be up to 210 x 297 mm.
  • The signs allowed for the attachment are ordinary characters, A -Z, A -Z, 0-9. Don't use special characters to name attachments.
3 Reception of Invoices by mail to Scanning Service

The address information must be complete both in the bill and in the envelope in order to transmit the invoice quickly and reliably to its recipient.

Setlementtiasunnot Oy 15947643 PO Box 100 80020 KELEPTOR SCAN

  • Please send only calculation material to the scan address. These posts are automatically read on the volume of our company, and no other material (such as receipts, business gifts, credit cards and admission tickets) will reach their recipient through this.
  • Preferably use black color on the text on a white background: it gives the clearest result of the invoice for identifying data.

Do not use staples for the invoices sent to the scanning service.

Job application

Would you like to work with us? Please contact us.

Send an open job application to rekry@setlementtiasunnot.fi .

Suggest a thesis or do you need a internship

Are you interested in doing your thesis on a subject related to our activities? Please contact us and we will discuss more.

Send a message to rekry@setlementtiasunnot.fi .