Treat your housing easily.
Send a message to the customer service or housing advisor or check your rent payment situation at the time that suits you.
Make a maintenance announcement online.
Urgent fault reports include, for example, door openings, water leaks, and other serious malfunctions.
Helsinki *, Espoo, Vantaa, Tampere, Turku, Hyvinkää
Real Estate Service Company Coor
24/7 tel. +358 10 622 5888
* Verkkosaari Setlementtiasunnot 24/7
Real Estate Service Jari Vilander Oy
tel. +358 400 406 402
Penttilänranta Setlementtiasunnot, Joensuu
Joensuu Region House Service
on weekdays 9 am - 3 pm tel. +358 40 514 9557
Other times tel. 0500 685 656
Call prices € 0.0835 / call +
0.1669 € / min
Communication and messaging are easily handled through the Kerro resident app. You can, for example, book a sauna or laundry room slot using your phone, computer, or through the information screens located in the resident facilities or stairwells. The Kerro app also provides instructions, announcements, and news about current matters related to the buildings. You will receive your apartment-specific username and password when you move in.
If your house has a residential disorder, make a written disturbance notification of a disturbing life. Written notifications are required of at least two different economies to take legislative measures.
You can report a residential disorder on the residents page. Save the completed form to your device and send it as attached via the messages of Setlementtiasunnot resident page. Choose a classification of “Housing disturbance”.
The notice period for the rental home is at least one calendar month for the tenant. The notice period begins with the last day of the calendar month during which the dismissal was completed.
The termination must be made in writing on a resident page or on the form . The signature of the dismissal form is required for each signatory of the lease. Submit the signed notice to the customer service info@setlementtiausnot.fi as an email attachment.
Office visits by appointment only, and only for essential matters.
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