Manage your housing matters with ease.
Send a message to the customer service or housing advisor or check your rent payment situation at the time that suits you.
Make a maintenance announcement online.
Urgent bug reports include door openings, water leaks and other serious faults. Always report urgent bug reports.
Espoo
Locations: Muuralanportti 3, Jousenpuistonkatu 9, Itäviitta 5-7
Tapiolan Lämpö Oy
kiinteistohuoltotahti.fi
Emergency number 020 750 5300
Customer service number 020 750 5300
South Helsinki
Locations: Koirasaarentie 19, Länsisatamankatu 34, Capellan puistotie 7,
Arcturuksen katu 6, Sompasaarenlaituri 6
Tapiolan Lämpö Oy
kiinteistohuoltotahti.fi
Länsisatamankatu 34:
Emergency number 020 750 5300
Customer service number 020 750 5300
Koirasaarentie 19, Capellan puistotie 7, Arcturuksen katu 6, Sompasaarenlaituri 6:
Emergency number 020 730 3300
Customer service number 020 730 3300
Hermannin Rantatie 17
Property maintenance Jari Vilander Oy
tel. +358 400 406 402
North Helsinki
Locations: Hevosmiehenkatu 1, Alppikylä nkatu 22-24, Malmin Piilikuja 1-3, Apteekkarinkatu 10,
Eliel Saarisen tie 15, Postiljooninkatu 9 and Kustinpolku 8
Kotikatu Ltd
www.kotikatu.fi
All locations on call:
On-call number 010 270 8888
Below are property-specific contact information for maintenance:
Kotikatu Ala-Malmi
Hevosmiehenkatu 1, Alppikylä nkatu 22-24
Customer service number weekdays 7-16 010 270 8022
ala-malmi@kotikatu.fi
Kotikatu Ylä-Malmi
Malmin Piilikuja 1-3
Customer service number weekdays 7-16 010 270 8450
yla-malmi@kotikatu.fi
Kotikatu Pukinmäki
Apteekkarinkatu 10
Customer service number weekdays 7-16 020 755 9150
pukinmaki@kotikatu.fi
Kotikatu Haaga
Eliel Saarinen tie 15, Postiljooninkatu 9 and Kustinpolku 8
Customer service number weekdays 7-16 010 270 8300
haaga@kotikatu.fi
Hyvinkää
Locations: Kuusikontie 4
P. Kiinteistöpalvelut Oy
www.pkpalvelut.fi
Emergency number 040 687 9800
Customer service number weekdays 8-16 040 687 9800
huolto@pkpalvelut.fi
Vantaa
Locations: Kytötie 18
Kiinteistöpalvelu Koivu Oy
www.kpkoivu.fi
Emergency number 09-838 460 / 0400 555 510
Customer service number weekdays 8.30-16 09-838 460
asiakaspalvelu@kpkoivu.fi
Tampere
Locations: Lindforsinkatu 9b-15, Niilo Härmälän katu 3, Afrikanpiha 3
Kotikatu Pirkanmaa
Emergency number 010 270 8888
Customer service number weekdays 7-16 010 270 8040
pirkantalohuolto@kotikatu.fi
Turku
Locations: Kupittaa nkatu 63
Real Estate Services Laine & Nummisto Oy
www.lainejanummisto.fi
Emergency number 0207 306 543
Customer service number weekdays 7-15 0207 306 543
tyonjohto@lainejanummisto.fi
Penttilänranta Setlementtiasunnot, Joensuu
Joensuu Region House Service
on weekdays 9 am - 3 pm tel. +358 40 514 9557
Other times tel. 0500 685 656
Contact and communication are conveniently handled Kerro resident app. For example, you can book a sauna or laundry room appointment by phone, computer or community space /staircase. The Kerro resident app contains instructions, bulletins and news about current issues in the buildings.
You will receive an apartment-specific username and password when you move in.
If your house has a residential disorder, make a written disturbance notification of a disturbing life. Written notifications are required of at least two different economies to take legislative measures.
You can report a residential disorder on the residents page. Save the completed form to your device and send it as attached via the messages of Setlementtiasunnot resident page. Choose a classification of “Housing disturbance”.
The notice period for the rental home is at least one calendar month for the tenant. The notice period begins with the last day of the calendar month during which the dismissal was completed.
The termination must be made in writing on a resident page or on the form . The signature of the dismissal form is required for each signatory of the lease. Submit the signed notice to the customer service info@setlementtiausnot.fi as an email attachment.
Office visits by appointment only, and only for essential matters.
© 2025 Setlementtiasunnot Oy
