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Customer service

Email: info@setlementtiasunnot.fi

Phone: 010 837 5300

If you have submitted a home application, everything is in order and no separate measures are needed. Your application will be processed with us, and then it is included in resident choices. We will contact you if we can offer you an apartment. If the apartment cannot be provided, the application expires after the deadline (4 months).

Open
Mon -Thu 9-12

Fri Closed

Call prices € 0.0835 / call + 0.1669 € / min.

Property maintenance

All houses

Make a maintenance announcement online.

Urgent bug notes

Urgent bug reports include door openings, water leaks and other serious faults. Always report urgent bug reports.

Helsinki *, Espoo, Vantaa, Tampere, Turku, Hyvinkää

Real Estate Service Company Coor
24/7 tel. +358 10 622 5888

* Verkkosaari Setlementtiasunnot  24/7
Real Estate Service Jari Vilander Oy
tel. +358 400 406 402

Penttilänranta Setlementtiasunnot, Joensuu
Joensuu Region House Service
on weekdays 9 am - 3 pm tel. +358 40 514 9557
Other times tel. 0500 685 656

Call prices € 0.0835 / call +
0.1669 € / min

Office

Sturenkatu 11
00510 Helsinki

Our office on Sturenkatu is only open to the necessary visits by agreement . You can inquire about our visit times from our customer service, tel.

Accessibility: We get to the wheelchair, the house has an elevator.

Personnel

Housing -related contacts only for customer service, tel. +358 10 837 5300, or residents .

Suvi Tuomala
CEO

Irma Rekola
CFO

Eemeli Lönnqvist
Real Estate Director

Katri Kaukinen
Customer Relations Director

Sami Ylenius
Maintenance Manager

Iida Oksanen
Resident Manager

Pirjo Peltosuo
Customer Service Advisor

Terhi Berg
Rental Supervisor

Mai Myllyneva
rental agent

Salla Sjöman
Rental Agent

Anette Sal's
Customer Service Advisor, Customer Service Team Manager (with parental leave)

Markku Merivirta
Housing Advisor

Minna Jerrma
's Communications Expert

Billing information

We have moved to electronic billing and hope to receive invoices primarily in electronic form.

If your company does not have the opportunity to submit e -invoices or send invoices by email, you can send paper invoices to the scanning service address. We do not receive invoices to our visit address.

Setlementtiasunnot Oy, 1594764-3

1 e -invoices

E -invoice address: 003715947643
Operator: Maventa (003721291126)
Broker ID When sending a bank network: Dabafihh (use this broker ID If you cannot send invoices directly to the Maventa intermediate code).
Account Number: FI6650000120219869 Operator: OP (OKOYFIHH)

2 Invoice Reception by Email to Scanning Service

We hope that you only send invoices to this address. Invoices are sent to the service as PDF format attachments and the attachments of the invoice must be in the same file as the invoice itself.

Email invoice address: 15947643@scan.netvisor.fi

  • You can send multiple invoices in one email as long as each invoice is as a separate attachment. All files must have a different name.
  • The maximum size of one email is 5MB.
  • PDF files must be genuine PDF documents (PDF version 1.3 or later).
  • PDF files must not be locked or password protected.
  • The exterior of the document can be up to 210 x 297 mm.
  • The signs allowed for the attachment are ordinary characters, A -Z, A -Z, 0-9. Don't use special characters to name attachments.
3 Reception of Invoices by mail to Scanning Service

The address information must be complete both in the bill and in the envelope in order to transmit the invoice quickly and reliably to its recipient.

Setlementtiasunnot Oy 15947643 PO Box 100 80020 KELEPTOR SCAN

  • Please send only calculation material to the scan address. These posts are automatically read on the volume of our company, and no other material (such as receipts, business gifts, credit cards and admission tickets) will reach their recipient through this.
  • Preferably use black color on the text on a white background: it gives the clearest result of the invoice for identifying data.

Do not use staples for the invoices sent to the scanning service.

Job application

Would you like to work with us? Please contact us.

Send an open job application to rekry@setlementtiasunnot.fi .

Suggest a thesis or do you need a internship

Are you interested in doing your thesis on a subject related to our activities? Please contact us and we will discuss more.

Send a message to rekry@setlementtiasunnot.fi .