Easily manage your housing-related matters.
Send a message to customer service or a housing advisor, or check your rent payment status at your most convenient time.
Submit a maintenance request conveniently online.
Urgent defect reports include, for example, door openings, water leaks, and other serious fault situations. Always report urgent defects by calling.
Espoo
Properties: Muuralanportti 3, Jousenpuistonkatu 9, Itäviitta 5-7
Tapiolan Lämpö Oy
kiinteistohuoltotahti.fi
On-call number 020 750 5300
Customer service number 020 750 5300
Southern Helsinki
Properties: Koirasaarentie 19, Länsisatamankatu 34, Capellan puistotie 7,
Arcturuksen katu 6, Sompasaarenlaituri 6
Tapiolan Lämpö Oy
kiinteistohuoltotahti.fi
Länsisatamankatu 34:
On-call number 020 750 5300
Customer service number 020 750 5300
Koirasaarentie 19, Capellan puistotie 7, Arcturuksen katu 6, Sompasaarenlaituri 6:
On-call number 020 730 3300
Customer service number 020 730 3300
Hermannin Rantatie 17
Kiinteistöhuolto Jari Vilander Oy
tel. 0400 406 402
Northern Helsinki
Properties: Hevosmiehenkatu 1, Alppikylänkatu 22-24, Malmin Piilikuja 1-3, Apteekkarinkatu 10,
Eliel Saarisen tie 15, Postiljooninkatu 9 and Kustinpolku 8
Kotikatu Oy
www.kotikatu.fi
All properties on-call:
On-call number 010 270 8888
Below are property-specific contact details for maintenance:
Kotikatu Ala-Malmi
Hevosmiehenkatu 1, Alppikylänkatu 22-24
Customer service number weekdays 7-16 010 270 8022
ala-malmi@kotikatu.fi
Kotikatu Ylä-Malmi
Malmin Piilikuja 1-3
Customer service number weekdays 7-16 010 270 8450
yla-malmi@kotikatu.fi
Kotikatu Pukinmäki
Apteekkarinkatu 10
Customer service number weekdays 7-16 020 755 9150
pukinmaki@kotikatu.fi
Kotikatu Haaga
Eliel Saarisen tie 15, Postiljooninkatu 9 and Kustinpolku 8
Customer service number weekdays 7-16 010 270 8300
haaga@kotikatu.fi
Hyvinkää
Properties: Kuusikontie 4
P. Kiinteistöpalvelut Oy
www.pkpalvelut.fi
On-call number 040 687 9800
Customer service number weekdays 8-16 040 687 9800
huolto@pkpalvelut.fi
Vantaa
Properties: Kytötie 18
Kiinteistöpalvelu Koivu Oy
www.kpkoivu.fi
On-call number 09-838 460 / 0400 555 510
Customer service number weekdays 8.30-16 09-838 460
asiakaspalvelu@kpkoivu.fi
Tampere
Properties: Lindforsinkatu 9b-15, Niilo Härmälän katu 3, Afrikanpiha 3
Kotikatu Pirkanmaa
On-call number 010 270 8888
Customer service number weekdays 7-16 010 270 8040
pirkantalohuolto@kotikatu.fi
Turku
Properties: Kupittaankatu 63
Kiinteistöpalvelut Laine & Nummisto Oy
www.lainejanummisto.fi
On-call number 0207 306 543
Customer service number weekdays 7-15 0207 306 543
tyonjohto@lainejanummisto.fi
Penttilänrannan Setlementtiasunnot, Joensuu
Joensuun Seudun Talohuolto
Weekdays 9 AM–3 PM, tel. 040 514 9557
Other times, tel. 0500 685 656
Communication and messaging are handled conveniently with the Kerro resident app. For example, you can reserve sauna and laundry room slots via your phone, computer, or the info screen in the resident common area/stairwell. The Kerro resident app contains instructions, announcements, and news about current matters concerning the buildings.
You will receive your apartment-specific username and password when you move in.
If there is a disturbance in your building, submit a written disturbance report about the disruptive behavior if necessary. Written reports are required from at least two different households for us to take legislative measures.
You can submit a report about a housing disturbance on the resident pages. Save the completed form to your device and send it as an attachment via the messages function on Setlementtiasunnot’s resident pages. Select the category “Housing Disturbance”.
The notice period for terminating a rental apartment is at least one calendar month for the tenant. The notice period begins on the last day of the calendar month during which the termination was made.
Termination must be made in writing on the resident pages or using a form. The termination form requires the signature of every party who signed the lease agreement. Submit the signed notice of termination to customer service as an attachment to an email at info@setlementtiausnnot.fi.
Office visits by appointment for essential matters.
© 2026 Setlementtiasunnot Oy
