The target temperature in our apartments is 21 °C. Bedrooms can be 1–2 degrees cooler than this, as it has been proven to improve sleep and promote health. Please remember that a one-degree increase in room temperature increases heating costs by approximately 5%. Keeping the indoor temperature moderate directly affects the maintenance costs of your residential building, which every resident pays as part of their rent. Some of our residential buildings have underfloor heating, but many of our buildings have traditional heating radiators in the apartments.
Here’s how to ensure your apartment’s radiators are working correctly:
• Keep the radiator and thermostat clear: do not cover them with curtains, furniture, or long laundry. When air circulates, heat also spreads more evenly throughout the apartment.
• Do not “hide” the thermostat: if the thermostat is behind a sofa or curtains, it will not measure the actual temperature of the apartment, and the heating may remain too low.
• Ventilate briskly: a quick cross-draft for a few minutes is better than leaving a window ajar for a long time, as prolonged ventilation cools structures and wastes energy.
• Keep ventilation active: do not block vents – ventilation disturbances can feel like a draft and coolness.
If the apartment feels cold
1. Measure the temperature correctly: from the center of the room, at about one meter high. Room temperature is not measured next to a window or radiator.
2. Check that the radiators are not covered and that the thermostat is turned fully open.
3. If you hear gurgling/trickling from the radiator, the radiator is clearly cold, or the heat seems unevenly distributed, submit a maintenance request.
Radiator bleeding and other heating-related maintenance tasks are the responsibility of the maintenance company – residents must not bleed radiators themselves. Self-bleeding can disrupt the heating system’s operation and, in the worst case, cause a leak in the apartment.
If the temperature remains significantly below the target or you suspect another fault, submit a fault report via our website or resident pages.
