The maintenance company is responsible for the upkeep of your apartment and building. Please notify the maintenance company of all repair needs related to your apartment, building, and property, as well as the condition of the yard, by submitting a maintenance request through the fault reporting website.
Please contact the maintenance company, for example, if
- your apartment is too cold or too hot
- a faucet or drain is leaking
- you have left your keys at home and need the door opened
- there is a fault with the refrigerator or stove in the apartment
- the waste shelter is untidy
- the yard area needs cleaning
- and for all other matters requiring maintenance. We encourage our residents to actively submit maintenance requests.
Submit a maintenance request on the fault reporting website
Submit a maintenance request on our website at portaali.tampuuri.fi/sasunnot/vikailmoitus.
However, if your matter is urgent (e.g., water leaks or door openings), please call the maintenance company directly. You can find the contact information for your building’s maintenance company under the resident list in the Kerro stairwell application and on our website under contact information.
Wondering about the progress of your maintenance request?
You can track the progress of your submitted maintenance requests on our resident pages.
