Iida Oksanen has started as a resident manager with setting apartments.
- I applied for work for setting apartments because I had heard a lot of good company. Values and community activities are of interest to me, and it's great to work with comfortable and good houses, he says. He has previously worked for similar positions at Kojamo.
Maintenance Notifications electronically
As a resident manager, Iida is responsible for the smooth running of rental and resident activities. He develops cooperation with residents, service providers and other actors and is responsible for managing the daily activities of property management and cleaning shops.
"I contact daily with partners and residents to provide our residents with the best possible service," he says.
He emphasizes that the key to maintaining real estate is that the properties are managed with determination and timely.
– It is always a good idea to notify the resident of any issues requiring maintenance or repair using an electronic maintenance notification the Kerro application or our website , he reminds.
Iida hopes that residents will be open to sharing their development ideas. Currently, feedback can be provided at the buildings' resident meetings and via a monthly survey in the Kerro app, which is always open at the beginning of the month. Feedback channels are being developed further.
At home you enjoy
Iida says she is enjoying setting homes.
- Settlement apartments have nice people at work and it is always nice to come to the office. The houses are great and I have been able to work in a very variety of work and develop the operations, he says.
What is central to living in Iida?
"I think it is important that residents enjoy their homes," he says.
